Reference

Terms That Govern Your CK66 Account

These terms set out what you agree to when you open and use a CK66 account. Access and eligibility depend on your local law and the regions we currently support — read through before you get started.

Account eligibility appliesbKash, Nagad, Rocket coveredSubject to local lawUpdates notified via account
CK66 Terms That Govern Your CK66 Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team can help. Queries about account eligibility, payment disputes involving bKash, Nagad, or Rocket, and requests to close your account are all handled through the channels below.

Team online

Live Chat

Open the chat window from your account dashboard. Available during our published support hours for terms and account queries.

Email Support

Write to our support address for detailed terms questions or formal account requests. We respond within one business day.

Account Help Centre

The Help Centre in your account covers common terms questions, payment rules, and how to submit a formal complaint.

HOW WE OPERATE

How CK66 Handles Your Account Data

We keep your account data only as long as it is needed for the purpose it was collected — transaction records, wallet verification steps, and account history. You can request a copy of the data we hold on you or ask us to correct it by contacting support. Account security relies on the mobile number you register; keep your login credentials private and notify us immediately if you suspect unauthorised access.

Data Retention

We hold transaction and account records for the period required by applicable rules, then delete or anonymise them. You can ask what we hold at any time.

Wallet Verification

Deposits and withdrawals via bKash, Nagad, or Rocket are matched to your registered mobile number. Mismatched wallet details will pause a transaction pending review.

Account Security

Your account is tied to your registered mobile number and PIN. Enable any additional verification step shown in account settings to reduce unauthorised access risk.

Requesting Changes

To update your registered details or submit a formal data request, contact support via live chat or email. We'll confirm the change within one business day.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens a CK66 account. Eligibility depends on your local law and the regions we support — confirm this before registering.

We will always notify you through your registered account before any change takes effect. You have the option to close your account if you do not accept the update.

Contact support via live chat or email with your transaction reference. We'll review the wallet record and respond with a resolution within one business day.

Submit a closure request through the Help Centre or by emailing support. We'll process it and confirm once your account balance and any pending transactions are settled.

The current version is always at this page. If you need a record of an earlier version you agreed to, contact support and we'll retrieve it from your account history.

Yes. All wagers placed on CK66 — including sports markets — are subject to these terms. Specific wagering rules are set out in the product-level rules linked from your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.